Questions people actually ask

About ten minutes for a small centre. Add your batches and timings, import your student list, and send one invite link per batch. Most centres take attendance on the same day they sign up.

Yes. Send us the spreadsheet, register or export you already keep and our team imports students, batches and fee history for you during the trial. There is no charge for it.

No. Everything works from a browser and a phone. BLE cards, attendance cameras, canteen POS and the rest are optional add-ons you can bring in later, or never.

Yes. You pay the monthly or annual plan price and nothing else. No onboarding fee, no per-parent charge, and the parent app is free with every plan.

Start with new batches and bring students in as you go — no big-bang migration required. See Compare for old vs new.

Both. The platform is the same either way — coaching institutes typically lean on batches, quizzes, leads, and marketplace visibility; schools lean on subject-wise exams and full attendance history. See Solutions for how each fits.

Yes. Pricing has Teaching, Sport and Online segments that swap in their own modules — gradings and tournament entries for academies, live class links and recordings for online centres.

No. The web dashboard runs in any browser. The mobile app is one app for students, parents, teachers — and light owner tools — each with a role-aware shell.

An active student enrolled in at least one batch. Alumni, archived students and past enrolments do not count toward your plan limit, and parents are never counted.

Nothing breaks and nothing is cut off. We tell you that you have crossed the limit and move you to the next tier from the following billing cycle.

Yes, in either direction, from the billing screen. Upgrades are prorated for the remainder of the cycle; downgrades take effect at the next renewal.

Yes. Paying annually gives you two months free — twelve months of service for the price of ten, on every tier.

No. All listed prices are exclusive of GST, which is added at the applicable rate on your invoice.

Plans start at ₹1,499 a month for up to 30 students and scale by student count. Schools, colleges and multi-centre chains are priced individually — see Pricing.

A permanent platform identity (your academic passport) assigned once to each person. It is role-neutral and not owned by a single school — so the same person can be a student at one institute, a parent at another, and a teacher at a third without creating new accounts.

A public catalog of courses institutes choose to publish. Learners can browse before joining, then request to join or scan an institute QR and keep the same Karkaye ID. Private courses stay off the marketplace.

Yes. Memberships stack under one login. In the app you switch institute and role from your identity passport — no juggling multiple phone numbers or apps.

Phone OTP, or email and password — whichever is easiest. Guardians can follow multiple children from one account.

Yes — multi-child picker per institute, plus multi-institute switch if kids train at different centers.

Yes — owners configure roles and permissions so staff only see and do what you’ve allowed.

Fee plans per batch, generate dues, record cash/UPI or take online payments with receipts and reminders.

Yes — multi-site scoping for staff and data; owners still see the whole institute.

Supported in product: live sessions, leave requests, parent-teacher meetings, conversations, learning paths, videos, and more — see the Features page.

Key screens fall back to last-loaded data and refresh when the network returns — built for real mobile networks.

In India. Application data and backups stay within Indian regions, and nothing is replicated outside the country.

We are built against the Digital Personal Data Protection Act: purpose-limited collection, consent for guardians of minors, deletion on request, and a Data Processing Agreement you can sign. The DPDP overview and DPA template are on the Documents page.

Two owners, deliberately. Your institute owns its operational data — batches, fees, staff, internal notes. The student owns their academic identity: attendance history, marks and certificates, which live in their Academic Passport and unlock to them at eighteen.

No. Each institute’s operational data is isolated at the database level. People can join multiple institutes, but one institute cannot query another’s private records. See Security.

Yes, at any time and without asking us. Students, attendance, fees, marks and receipts export to spreadsheet from the dashboard, and the REST API covers the same ground.

You export what you need, and we delete your institute’s operational data on request. Students keep their own Academic Passport, because that record was never the institute’s to delete.

No. The parent app is included with every plan, for every parent, with no per-parent charge.

Attendance and other key screens keep working on a weak or dropped connection and sync when the network returns. Marking a batch present does not need a live connection.

BLE smart ID cards, AI attendance cameras, canteen POS, gate management, bus GPS and library RFID. All of it is optional — see the hardware page.

Certificates issued through Karkaye are built to be shared as verified records. Talk to us about your DigiLocker requirement and we will confirm what is available for your institute type.

Yes, on Karkaye Campus and Enterprise. Reporting guides for both are on the Documents page.

WhatsApp on every plan, WhatsApp and phone from Scale, and priority phone support on Pro. Enterprise adds a dedicated account manager.